APPLICATIONS NOW CLOSED

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedfordshire
Reports To: Registered Service Manager
Direct Reports: Support Workers
Contract Type: Full-Time, Permanent
Hours: 40 hours per week, including shift work and participation in an on-call rota
Salary: To Be Confirmed

Job Purpose

The Service Manager is responsible for the operational delivery and day-to-day running of a six-bed supported accommodation service for looked after children and care leavers aged 16 - 17.

The postholder reports to the Registered Service Manager, who retains overall legal and regulatory accountability for the service, including Ofsted registration and compliance.

Working under delegated authority, the Service Manager acts as the operational lead for the service and is responsible for ensuring the safe, consistent and high-quality delivery of support within a small, relationship-based service.

This is a hands-on role that combines direct support work with management responsibilities. As part of a small team, the postholder will work regular shifts alongside Support Workers and provide day-to-day support, keyworking and relationship-based care to young people, while also overseeing staffing, safeguarding, referrals, placements, quality standards and property standards.

The postholder holds day-to-day operational safeguarding responsibility for the service and ensures all concerns are identified, recorded and escalated appropriately. Designated Safeguarding Lead (DSL) responsibilities will be assumed following appropriate training and formal delegation.

The Service Manager is accountable for leading by example on shift, maintaining a visible presence in the home, and ensuring practice reflects the organisation's trauma-informed, child-centred and outcome-focused approach.

Key Responsibilities

Frontline Practice and Keyworking

• Work regular shifts as lead practitioner within the service.

• Provide direct support, keyworking and relationship-based care.

• Support young people with independence, routines, emotional wellbeing and progression.

• Respond to incidents and crisis situations using de-escalation and reflective practice.

• Maintain accurate, timely and high-quality records, case notes and reports.

Operational Delivery

• Lead the day-to-day operational running of the service within delegated authority.

• Coordinate staff rotas and ensure safe staffing levels at all times.

• Oversee referrals, admissions and placement matching in conjunction with the Registered Service Manager.

• Ensure continuity and consistency of support across all shifts.

• Participate in the on-call rota and provide out-of-hours management support.

Safeguarding and Risk Management

• Hold operational safeguarding responsibility for the service.

• Ensure all safeguarding concerns are acted upon, recorded and escalated promptly.

• Maintain up-to-date risk assessments, support plans and behaviour support strategies.

• Liaise with children's social workers, local authorities, police and other relevant agencies.

• Notify the Registered Service Manager and relevant authorities of significant events where required.

• Undertake DSL responsibilities following training and formal delegation.

Regulatory Compliance and Quality Assurance

• Ensure the service operates in accordance with the Supported Accommodation (England) Regulations 2023 and associated Quality Standards.

• Promote and maintain compliance with the Leadership and Management Standard, Protection Standard, Accommodation Standard and Support Standard.

• Support the Registered Service Manager with Ofsted registration, inspections and action plans.

• Complete regular audits of files, records, health and safety, incidents and safeguarding documentation.

• Monitor performance indicators and young people's outcomes.

• Ensure policies and procedures are implemented consistently.

Staffing and Leadership

• Provide day-to-day leadership, supervision and guidance to Support Workers.

• Lead shifts and model expected standards of professional practice.

• Conduct regular supervision and contribute to appraisals and probation reviews.

• Support performance management, training and staff development.

• Promote a positive and accountable team culture.

Environment and Standards

• Maintain a safe, clean and welcoming home environment.

• Oversee property standards, maintenance reporting and minor repairs.

• Ensure health and safety requirements are met at all times.

• Promote a stable, nurturing and homely environment that supports wellbeing and belonging.

Young People's Outcomes

• Support the development of independent living skills and emotional resilience.

• Promote engagement in education, employment, training and positive activities.

• Monitor progress through keyworking, reviews and daily engagement.

• Encourage participation in decision-making and planning.

Budget and Resources

• Manage the house budget within agreed limits.

• Authorise routine expenditure and ensure efficient use of resources.

• Maintain accurate financial records and receipts.

Partnership Working

• Develop effective working relationships with local authorities, social workers, education providers, health professionals and other stakeholders.

• Attend reviews, professionals' meetings and planning meetings as required.

• Contribute to accurate reports and recommendations regarding placements and progress.

Person Specification

Essential Experience

• Experience working with looked after children, care leavers or vulnerable young people.

• Experience in a senior practitioner or supervisory role in supported accommodation, residential childcare or a similar setting.

• Experience delivering direct support and keyworking.

• Experience leading shifts in a care setting.

• Experience managing safeguarding concerns and risk.

Essential Skills and Knowledge

• Strong leadership, communication and organisational skills.

• Practical, hands-on approach to frontline care and support.

• Sound understanding of safeguarding and child protection.

• Knowledge of the Supported Accommodation (England) Regulations 2023 and Quality Standards.

• Understanding of trauma-informed and relationship-based practice.

• Ability to manage competing priorities in a shift-based environment.

• Ability to complete audits, analyse information and drive improvements.

Essential Requirements

• Full UK driving licence and access to a vehicle.

• Willingness to participate in an on-call rota.

• Enhanced DBS check and satisfactory references.

• Right to work in the United Kingdom.

• Must hold or be willing to achieve within three years of appointment, a Level 5 Diploma in Leadership and Management for Residential Childcare or another qualification accepted by Ofsted.

Desirable

• Level 5 Diploma in Leadership and Management for Residential Childcare.

• Designated Safeguarding Lead (DSL) training.

• Experience in an Ofsted-regulated supported accommodation service.

• Experience preparing for and responding to inspections.
  

Values and Behaviours

• Leads from the front in day-to-day practice.

• Takes pride in the quality of the home environment.

• Demonstrates consistency, accountability and integrity.

• Works in a trauma-informed and relationship-based way.

• Maintains high professional standards at all times.

• Promotes equality, diversity and inclusion.

• Places the welfare and best interests of young people at the centre of all decisions.

Safeguarding Statement

Jacaranda Meadow Bespoke Complex Care Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment.

All appointments are subject to enhanced DBS checks, verification of identity and right to work, qualification checks, full employment history scrutiny, and satisfactory references in line with safer recruitment procedures.

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedfordshire
Reports To: Registered Service Manager / Service Manager
Contract Type: Bank
Hours: Flexible, offered in line with service needs and availability, including evenings, weekends and sleep-ins where required
Salary: To Be Confirmed

Job Purpose

The Bank Support Worker is responsible for providing high-quality, relationship-based support to looked after children and care leavers aged 16 - 17 living within a supported accommodation service.

Working flexibly as part of the wider staffing team, the postholder will provide consistent, high-quality support to young people and contribute to maintaining continuity, stability and safe service delivery across the home.

The role focuses on promoting positive outcomes and preparing young people for adulthood through consistent support, safeguarding, advocacy and encouragement.

Support Workers are expected to build positive professional relationships with young people while maintaining appropriate boundaries and working in line with the organisation’s trauma-informed, child-centred and outcome-focused approach.

The postholder will contribute to maintaining a safe, welcoming and well-managed home environment while ensuring all practice is carried out in accordance with safeguarding procedures, organisational policies and the Supported Accommodation (England) Regulations 2023.

Key Responsibilities

Direct Support and Keyworking

• Provide day-to-day support and guidance to young people within the service.

• Build positive, trusting and professional relationships with young people.

• Support young people to develop independent living skills including; cooking and nutrition, budgeting and finances, cleaning and household tasks, personal care and hygiene, travel training and accessing appointments and services.

• Assist young people to engage positively with education, employment, training and activities.

• Provide emotional support, encouragement and appropriate challenge where required.

• Contribute to support planning, keyworking and reviews where delegated and appropriate to the role.

• Promote young people’s participation, voice and involvement in decision-making.

Safeguarding and Risk Management

• Safeguard and promote the welfare of children and young people at all times.

• Recognise, respond to and report safeguarding concerns in line with policy and procedure.

• Maintain professional boundaries and appropriate conduct at all times.

• Follow individual risk assessments, support plans and behaviour support strategies.

• Respond appropriately to incidents, conflict or crisis situations using de-escalation techniques and reflective practice.

• Report accidents, incidents and concerns promptly and accurately.

• Work collaboratively with managers and partner agencies to promote safety and wellbeing.

Record Keeping and Compliance

• Maintain accurate, professional and timely records, daily logs and case notes.

• Complete reports and documentation to a high standard.

• Ensure confidentiality and information sharing practices are maintained appropriately.

• Work in accordance with the Supported Accommodation (England) Regulations 2023 and associated Quality Standards.

• Follow organisational policies, procedures and professional standards at all times.

• Participate in team meetings, handovers, supervision and training.

• Ensure clear and timely handover of information to permanent staff and managers.

Home Environment and Daily Living

• Contribute to maintaining a safe, clean, welcoming and homely environment.

• Support young people to take pride in their living environment and develop responsibility.

• Carry out health and safety checks and report maintenance concerns promptly.

• Promote routines, structure and consistency within the service.

• Support the preparation of meals and encourage healthy lifestyles.

Partnership Working

• Work collaboratively with social workers, personal advisers, education providers, health professionals and other agencies.

• Attend meetings and reviews where required.

• Support young people to access community resources and external services.

• Promote positive communication between professionals involved in young people’s care and support.

Person Specification

Essential Experience

• Experience working with vulnerable young people, children or adults in a support, care or community setting.

• Experience supporting individuals with emotional or behavioural needs.

• Experience working as part of a team in a professional environment.

Essential Skills and Knowledge

• Good communication and interpersonal skills.

• Ability to build positive professional relationships with young people.

• Understanding of safeguarding and child protection.

• Ability to remain calm and professional under pressure.

• Ability to maintain accurate records and reports.

• Understanding of trauma-informed and relationship-based practice.

• Ability to work flexibly as part of a shift-based service.

• Ability to adapt quickly to changing operational requirements and work across different shift patterns.
   

Essential Requirements

• Willingness to work evenings, weekends and sleep-ins where required.

• Enhanced DBS check and satisfactory references.

• Right to work in the United Kingdom.

• Willingness to undertake mandatory training and continuous professional development.

• Relevant Level 3 qualification or willingness to undertake training appropriate to the role.

• Ability to commit to shifts with reasonable reliability and maintain required training and compliance standards.

Desirable

• Experience working within supported accommodation or semi-independent services.

• Knowledge of the Supported Accommodation (England) Regulations 2023.

• Mental Health First Aid or safeguarding training.

• Experience supporting care leavers or looked after children.

• Experience using electronic case management and compliance systems, including platforms such as RoundSys.

• Confidence using electronic recording, incident reporting and compliance systems.

• Full UK driving licence and access to a vehicle desirable.

Values and Behaviours

• Demonstrates compassion, patience and professionalism.

• Works in a trauma-informed and child-centred way.

• Promotes equality, diversity and inclusion.

• Maintains clear professional boundaries.

• Demonstrates reliability, accountability and integrity.

• Supports young people to achieve positive outcomes and greater independence.

• Contributes positively to team culture and service development.

• Places the welfare and best interests of young people at the centre of all practice.

• Demonstrates flexibility while maintaining consistency of practice

Safeguarding Statement

Jacaranda Meadow Bespoke Complex Care Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment.

All appointments are subject to enhanced DBS checks, verification of identity and right to work, qualification checks, full employment history scrutiny, and satisfactory references in line with safer recruitment procedures.

Recruitment and Record Keeping Note

This job description forms part of the organisation's safer recruitment process and will be retained, together with associated recruitment records, in accordance with company policy and regulatory requirements.

APPLICATIONS NOW CLOSED

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedfordshire
Reports To: Service Manager
Commitment: Flexible and entirely voluntary

Purpose of the Opportunity

This voluntary opportunity is designed for individuals who would like to develop confidence, learn practical skills, gain experience in a supportive environment and make a positive contribution to their local community.

The role provides opportunities to participate in a range of practical activities around the home and gardens while building routine, wellbeing, social interaction and transferable workplace skills.

Participation is flexible and tailored to individual interests, strengths and abilities. Volunteers are not responsible for essential maintenance, compliance activities or duties that would ordinarily be undertaken by employees or contractors.

What You Might Get Involved In

Volunteers may choose to participate in activities such as:

• Gardening, planting and maintaining outdoor spaces

• Growing fruit, vegetables or flowers

• Helping keep communal areas tidy and welcoming

• Supporting environmental projects and recycling initiatives

• Painting and decorating small non-specialist projects

• Furniture assembly and creative improvement projects

• Helping prepare rooms and communal areas for residents

• Learning about health and safety in the workplace

• Supporting community and wellbeing initiatives within the home

Activities will always be agreed in advance and carried out with appropriate support and supervision.

What You Will Gain

Volunteers will have opportunities to:

• Develop confidence and self-esteem

• Build practical life and workplace skills

• Gain experience working within a professional environment

• Learn about property maintenance, gardening and health and safety

• Develop routine, responsibility and independence

• Receive support, encouragement and guidance

• Obtain a reference describing their contribution and participation where appropriate

Support Available

Jacaranda Meadow is committed to providing a supportive and inclusive environment.

Volunteers will receive:

• An introduction to the service

• Ongoing support and supervision

• Health and safety guidance

• Opportunities tailored to individual interests and goals

• Encouragement to develop new skills at a comfortable pace

Who This Opportunity May Suit

This opportunity may be suitable for individuals who:

• Would like to build confidence and practical skills

• Enjoy gardening, DIY or hands-on activities

• Wish to gain experience in a supportive setting

• Value being part of a positive community

• Would benefit from gentle structure and purposeful activity

No previous experience is required. A positive attitude and willingness to participate are all that is needed.

Values

We welcome volunteers who:

• Treat others with kindness and respect

• Take pride in their contribution

• Are willing to learn

• Support a positive and welcoming environment

• Value dignity, inclusion and community

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedfordshire
Reports To: Registered Service Manager / Service Manager
Contract Type: Bank
Hours: Flexible. Live-in assignments offered in line with service needs. Assignments will typically follow a two weeks on / two weeks off pattern and include daytime support duties and overnight sleep-in cover.
Salary: TBC

Job Purpose

The Bank Live-in Residential Support Worker is responsible for providing high-quality, relationship-based support to young people within a supported accommodation service.

Working flexibly as part of the wider staffing team, the postholder will undertake live-in assignments, typically on a two weeks on / two weeks off basis. During each assignment, the postholder will provide consistent daytime support, overnight sleep-in cover, and contribute to maintaining a safe, welcoming and well-managed home environment.

The role focuses on promoting independence, safeguarding residents, and maintaining the safe and effective day-to-day operation of the service.

The postholder will build positive professional relationships with residents while maintaining appropriate boundaries and working in line with the organisation's person-centred approach.

Key Responsibilities

Direct Support and Keyworking

• Provide day-to-day support and guidance to residents.

• Build positive, trusting and professional relationships with residents.

• Support residents to develop and maintain independent living skills, including cooking, budgeting, shopping, household tasks, accessing appointments and community services.

• Encourage residents to engage with education, employment, training, volunteering and community activities.

• Provide emotional support, encouragement and appropriate challenge where required.

• Promote residents' participation, choice and involvement in decision-making.

Safeguarding and Risk Management

• Safeguard and promote the welfare of residents at all times.

• Recognise, respond to and report safeguarding concerns in line with organisational policy and procedure.

• Maintain professional boundaries and appropriate conduct at all times.

• Follow individual support plans and risk assessments.

• Respond appropriately to incidents, emergencies and crisis situations.

• Follow all fire safety, health and safety and emergency procedures.

• Undertake overnight sleep-in duties and respond appropriately when support is required.

Record Keeping and Compliance

• Maintain accurate, professional and timely records, daily logs and incident reports.

• Complete reports and documentation to a high standard.

• Ensure confidentiality and appropriate information sharing.

• Follow organisational policies, procedures and professional standards at all times.

• Participate in team meetings, supervision and mandatory training.

• Ensure clear and timely handover of information at the beginning and end of each live-in assignment.

Home Environment and Property Standards

• Contribute to maintaining a safe, clean, welcoming and homely environment.

• Support residents to take pride in their living environment and shared spaces.

• Carry out routine health and safety, fire safety and property checks.

• Report maintenance concerns promptly and take appropriate action within the scope of the role.

• Assist in maintaining high standards of cleanliness, presentation and organisation throughout the property.

• Ensure communal areas, external spaces and staff accommodation remain clean, safe and ready for use.

• Promote routines, structure and consistency within the service.

Partnership Working

• Work collaboratively with managers and partner agencies to promote residents' wellbeing and independence.

• Support residents to access appointments, community resources and external services.

• Attend meetings where required and contribute positively to multi-agency working.

Person Specification

Essential Experience

• Experience working with young people in supported accommodation, supported living, residential or similar settings.

• Experience supporting vulnerable individuals to develop independence.

• Experience working independently and exercising sound professional judgement.

Essential Skills and Knowledge

• Good communication and interpersonal skills.

• Ability to build positive professional relationships.

• Understanding of safeguarding, professional boundaries and risk management.

• Ability to remain calm and professional under pressure.

• Ability to maintain accurate records and reports.

• Understanding of person-centred practice.

• Ability to undertake live-in assignments, typically following a two weeks on / two weeks off pattern.

Essential Requirements

• Willingness to undertake live-in assignments and remain resident within the service for the duration of each placement.

• Enhanced DBS check and satisfactory references.

• Right to work in the United Kingdom.

• Willingness to undertake mandatory training and continuous professional development.

• Relevant Level 3 qualification, or willingness to undertake training appropriate to the role.

Desirable

• Experience working within supported accommodation or supported living services.

• Mental Health First Aid or safeguarding training.

• Experience using electronic recording or compliance systems.

• Full UK driving licence and access to a vehicle.

Values and Behaviours

• Demonstrates compassion, professionalism and integrity.

• Works in a person-centred manner.

• Promotes equality, diversity and inclusion.

• Maintains clear professional boundaries.

• Takes pride in maintaining a safe, welcoming and well-presented home.

• Supports residents to achieve greater independence and positive outcomes.

• Contributes positively to the team and organisation.

Safeguarding Statement

Jacaranda Meadow Bespoke Complex Care Ltd is committed to safeguarding and promoting the welfare of all individuals who use our services. We expect all staff to share this commitment.

All appointments are subject to enhanced DBS checks, verification of identity and right to work, qualification checks where appropriate, full employment history scrutiny, and satisfactory references in line with safer recruitment procedures.

Recruitment and Record Keeping Note

This job description forms part of the organisation's safer recruitment process and will be retained, together with associated recruitment records, in accordance with company policy and regulatory requirements.

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedfordshire
Reports To: Service Manager
Contract Type: Bank
Hours: Flexible. Shifts may include daytime, evenings, weekends and sleep-in duties in line with service requirements. Two weeks on / two weeks off live-in assignments may be offered where appropriate.
Salary: TBC

Job Purpose

The Security & Surveillance Officer is responsible for maintaining a safe, secure and welcoming environment for residents, staff, visitors and the wider service.

Working within a supported living accommodation setting for independent adults, the postholder will provide a professional security presence, undertaking CCTV monitoring, access control, site checks, incident response and security reporting.

The role focuses on maintaining the safety and security of the building while respecting residents’ independence, privacy and rights. The postholder will not provide personal care but will work alongside the wider service team to support a safe, well-managed and positive living environment.

The postholder will act as a key point of contact for security-related matters, identifying risks, responding appropriately to incidents and ensuring that security procedures are followed consistently.

Key Responsibilities

• Security, Surveillance and Site Safety

• Monitor CCTV systems, alarms and access control systems throughout assigned shifts.

• Carry out regular internal and external patrols of the building, communal areas and external grounds.

• Complete routine security checks, including doors, windows, fire exits, emergency routes and perimeter security.

• Complete opening and closing checks in accordance with organisational procedures.

• Respond appropriately to alarms, incidents and emergencies.

• Contact emergency services, on-call managers or relevant agencies when required.

• Monitor and manage visitor, contractor and delivery access.

• Maintain accurate visitor records and ensure appropriate access procedures are followed.

• Identify potential security, safety or operational risks and report concerns promptly.

• Ensure security equipment, including CCTV systems, radios and alarms, remains operational and report faults or maintenance issues.

Resident Safety and Professional Presence

• Provide a visible, calm and reassuring presence within the service.

• Support residents by maintaining a safe environment while respecting their independence, privacy and dignity.

• Monitor communal areas and identify any concerns relating to safety, behaviour or wellbeing.

• Recognise and report safeguarding concerns in line with organisational policies and procedures.

• Support staff with lone worker safety and risk management arrangements.

• Respond professionally to challenging situations using appropriate communication, conflict management and de-escalation techniques.

• Maintain clear professional boundaries with residents, visitors and colleagues at all times.

Administration, Reporting and Compliance

• Maintain accurate security logs, incident reports, handover notes and relevant records.

• Record incidents, observations and actions taken clearly, accurately and professionally.

• Ensure important information is communicated promptly to managers and colleagues.

• Maintain confidentiality and ensure resident information, CCTV footage and service records are handled appropriately.

• Complete required checks, documentation and reporting procedures.

• Participate in mandatory training including safeguarding, fire safety, first aid, health and safety and conflict management.

• Follow organisational policies, procedures and professional standards at all times.

Person Specification

Essential Experience

• Experience working within security, surveillance, concierge, facilities, housing, residential or a similar environment.

• Experience monitoring environments, identifying risks and responding appropriately to incidents.

• Experience working independently and exercising sound professional judgement.

Essential Skills and Knowledge

• Good observation skills and attention to detail.

• Ability to remain calm, professional and effective under pressure.

• Good communication and interpersonal skills.

• Ability to build respectful professional relationships with residents, visitors and colleagues.

• Ability to maintain accurate records and reports.

• Basic IT skills and confidence using CCTV systems, electronic logging systems and security equipment.

• Understanding of confidentiality, professional boundaries and safeguarding responsibilities.

• Ability to follow procedures while using initiative and sound judgement when required.

Essential Requirements

• Enhanced DBS check and satisfactory references.

• Right to work in the United Kingdom.

• Willingness to undertake mandatory training and continuous professional development.

• Ability to work flexible bank shifts, including evenings, weekends and sleep-in duties where required.

Desirable

• First Aid qualification.

• Experience working within supported living, residential accommodation, housing or community settings.

• Knowledge of safeguarding vulnerable adults.

• Experience using electronic recording, compliance or incident reporting systems.

• Full UK driving licence and access to a vehicle.

Values and Behaviours

• Demonstrates professionalism, reliability and integrity.

• Maintains a calm and reassuring presence.

• Treats residents with dignity, respect and fairness.

• Understands the importance of security while promoting independence.

• Maintains clear professional boundaries.

• Takes pride in creating a safe, welcoming and well-presented environment.

• Works collaboratively with colleagues and contributes positively to the service.

Safeguarding Statement

Jacaranda Meadow Bespoke Complex Care Ltd is committed to safeguarding and promoting the welfare of all individuals who use our services. We expect all staff to share this commitment.

All appointments are subject to enhanced DBS checks, verification of identity and right to work, full employment history scrutiny, satisfactory references and other safer recruitment checks in line with organisational policy and regulatory requirements.

Recruitment and Record Keeping Note

This job description forms part of the organisation’s safer recruitment process and will be retained, together with associated recruitment records, in accordance with company policy and regulatory requirements.

Organisation: Jacaranda Meadow Bespoke Complex Care Ltd
Location: Bedford
Reports To: Registered Service Manager / Service Manager
Contract Type: Bank
Hours: Flexible. Bank shifts will be offered in line with future service requirements.
Salary: TBC

Future Opportunity

Jacaranda Meadow Bespoke Complex Care Ltd is inviting expressions of interest from Registered Nurses who would like to be considered for future bank opportunities within our supported accommodation service.

As part of our ongoing workforce planning, we are keen to hear from suitably qualified professionals who share our values and are interested in joining our team as the organisation continues to develop.

Although this is not an immediate vacancy, applicants who express an interest may be contacted when suitable bank opportunities become available.

Job Purpose

The Bank Registered Nurse is responsible for providing professional nursing expertise that promotes the health, wellbeing and independence of residents within a supported accommodation service.

Working flexibly as part of the wider staff team, the postholder will provide clinical advice and guidance, contribute to health-related assessments and support the safe management of medication where appropriate. The role will also involve working collaboratively with external healthcare professionals to promote positive health outcomes and ensure residents are supported to access the services they require.

The role focuses on promoting independence, safeguarding residents and supporting the safe and effective operation of the service.

The postholder will build positive professional relationships with residents while maintaining appropriate boundaries and working in line with the organisation's person-centred approach.

Key Responsibilities

• Clinical Practice and Health Support

• Provide professional nursing advice and guidance to residents and the wider staff team.

• Support the safe management of medication in accordance with NMC standards and organisational policies.

• Contribute to health-related assessments, health management plans and risk assessments where appropriate.

• Monitor residents' physical and mental wellbeing and identify concerns requiring referral to appropriate healthcare professionals.

• Support residents to access GP appointments, community health services, hospital appointments and specialist healthcare where appropriate.

• Promote healthy lifestyles, preventative healthcare and positive wellbeing.

• Ensure all nursing practice remains within the scope of professional competence and current NMC standards.

Safeguarding and Risk Management

• Safeguard and promote the welfare of residents at all times.

• Recognise, respond to and report safeguarding concerns in line with organisational policy and procedure.

• Maintain professional boundaries and appropriate conduct at all times.

• Contribute to support plans and risk assessments where health-related advice is required.

• Respond appropriately to incidents, emergencies and crisis situations.

• Follow all fire safety, health and safety and emergency procedures.

• Record Keeping and Compliance

• Maintain accurate, professional and timely clinical records, health documentation and incident reports.

• Complete reports and documentation to a high standard.

• Ensure confidentiality and appropriate information sharing.

• Follow organisational policies, procedures and professional standards at all times.

• Participate in team meetings, supervision and mandatory training.

• Maintain current NMC registration and comply with all professional standards and requirements.

Partnership Working

• Work collaboratively with managers, support staff and external healthcare professionals to promote residents' health and wellbeing.

• Support residents to access healthcare appointments and specialist services where appropriate.

• Contribute positively to multidisciplinary working and effective information sharing.

• Promote positive working relationships with partner agencies and healthcare providers.

Person Specification

Essential Experience

• Current NMC registration as an RNLD, RMN or RGN with an active PIN.

• Experience supporting adults with learning disabilities, autism, mental health needs or complex support needs.

• Experience working independently and exercising sound professional judgement.

Essential Skills and Knowledge

• Good understanding of professional nursing practice and medication management.

• Knowledge of safeguarding, the Mental Capacity Act and person-centred practice.

• Excellent communication and interpersonal skills.

• Ability to build positive professional relationships.

• Ability to maintain accurate clinical records and reports.

• Ability to remain calm and professional under pressure.

Essential Requirements

• Current NMC registration with an active PIN.

• Enhanced DBS check and satisfactory references.

• Right to work in the United Kingdom.

• Willingness to undertake mandatory training and continuous professional development.

Desirable

• Experience working within supported accommodation, supported living or residential services.

• Knowledge of Positive Behaviour Support.

• Experience using electronic recording systems.

• Full UK driving licence and access to a vehicle.

Values and Behaviours

• Demonstrates compassion, professionalism and integrity.

• Works in a person-centred manner.

• Promotes independence, dignity and choice.

• Maintains clear professional boundaries.

• Promotes equality, diversity and inclusion.

• Works collaboratively with colleagues and partner agencies.

• Supports residents to achieve positive health and wellbeing outcomes.

Safeguarding Statement

Jacaranda Meadow Bespoke Complex Care Ltd is committed to safeguarding and promoting the welfare of all individuals who use our services. We expect all staff to share this commitment.

Any future appointment will be subject to enhanced DBS checks, verification of identity and right to work, verification of professional registration, full employment history scrutiny, satisfactory references and other safer recruitment checks in accordance with organisational policy and regulatory requirements.

Recruitment and Record Keeping Note

This job description forms part of the organisation's safer recruitment process and future workforce planning. It will be retained, together with associated recruitment records, in accordance with company policy, data protection requirements and regulatory expectations.